RETURNS POLICY

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.（Within three days from the day you receive the package）

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.（label needs to be in）

Only a wide range of damage or dirt, shedding ornament and skewing of the pattern affect the abnormal situation of wearing can be returned.

To complete your return, we require a receipt or proof of purchase.

Sale items (if applicable)
Only the original price clothing can exchange the size, the special price / offer price clothing cannot be exchange.(Purchased clothing cannot be replaced with other styles)

Shipping
To return your product, you should mail your product to:
OGK DESIGN HOUSE
No 7, Lorong Arowana Emas 2, Taman Arowana Emas, 13500 Permatang Pauh, Pulau Pinang.
019-4227166

本店规矩只限3天内做通知更换/瑕疵衣服。如果您购买后已过去 3 天，很遗憾我们无法为您提供退款或换货。（从你收到包裹当然开始计算 3 天内）

要获得退货资格，您的商品必须未使用且与您收到时的状态相同。它也必须在原包装中。（标签需要在）

只有大范围的损坏或污垢、脱落的装饰物和图案的歪斜影响佩戴的异常情况才能退货。

为了完成您的退货，我们需要收据或购买证明。

销售项目（如适用）
只有原价服装可以换尺码，优惠/特价服装不能换尺码（购买的服饰一律不能更换款式）

要退回您的产品，您应该将您的产品邮寄至：
OGK DESIGN HOUSE
No 7, Lorong Arowana Emas 2, Taman Arowana Emas, 13500 Permatang Pauh, Pulau Pinang.
019-4227166